Two years ago, when I published Through Kestrel’s Eyes with the Kindle KDP program I had only one email address. Everything associated with Amazon – Kindle, Createspace, Amazon.com and my Kindle devices – were connected to that email. There had never been issues until I published this second book.
When I tried to access my KDP account I found it blocked. Email is KDP’s only option for customer service – ever – no matter what. Keep that in mind as I proceed. Continue reading “Email Jail, KDP and Me”